Hisense Refrigerator Not Cooling(Quick & Easy Fix)

A Hisense refrigerator that is not cooling can be a major inconvenience, especially if you have a lot of food that needs to be kept cold.

There are a few common causes of this problem, and most of them can be fixed by the average homeowner.

Hisense Refrigerator Not Cooling (Key Takeaway)

  • The most common causes of a Hisense refrigerator not cooling are:
    • The power outlet is not working.
    • The thermostat is not set properly.
    • The condenser coils are dirty.
    • The condenser fan is not working.
    • The evaporator coils are frozen.

In this article, we will discuss the most common causes of a Hisense refrigerator not cooling, and how to fix them. We will also provide some tips on how to prevent this problem from happening in the future.

Hisense Refrigerator Not Cooling? How to Troubleshoot and Fix

If you have a Hisense refrigerator that’s not cooling properly, there are several things you can check before calling for service.

Follow this troubleshooting guide to get your Hisense refrigerator cooling again.

Hisense Refrigerator Not Cooling(Solutions):

1.Unplug and Check Power

The first step is to unplug the refrigerator and check the power outlet with a multimeter or voltage tester. Make sure there is power to the outlet and that the outlet is functional.

If the outlet doesn’t have power, check your home’s circuit breakers or fuses. Reset any tripped breakers or replace blown fuses.

If the outlet is working, unplug your refrigerator for 2 minutes and then plug it back in. This will reset the refrigerator and may fix the cooling issue.

Also, while you’re at it, make sure there is at least 1 inch of clearance between the wall and the back of the refrigerator. This allows for proper ventilation.

Hisense Refrigerator Not Cooling

2.Check Temperature Settings

Once you’ve confirmed the outlet has power, plug the refrigerator back in and check the temperature control settings.

The thermostat controls the temperature inside the refrigerator.

Make sure the refrigerator and freezer settings are on the correct levels for proper cooling.

3.Inspect Doors and Seals

Next, inspect the doors and door seals. If the seals are loose or damaged, warm air can seep into the fridge and cause cooling issues.

Tighten or replace any loose, cracked, or defective door seals.

4.Clean Condenser Coils

The condenser coils are located at the back of the refrigerator. They help to remove heat from the refrigerator.

If they are dirty, they will not be able to remove heat effectively, which can lead to the refrigerator not cooling properly. You can clean the condenser coils with a vacuum cleaner or a brush.

Dust on the condenser coils can reduce cooling efficiency.

.Make sure no dust or debris is blocking airflow.

Now that you’ve cleaned the vent, it’s time to remove the back vent plate. To do this, carefully remove each screw until the plate is fully off.

The vent plate removal will reveal the condenser coil. This coil is responsible for transferring heat outside the refrigerator, enabling the circulation of cold air inside.

If your condenser coil resembles the one depicted below, it requires a thorough cleaning! Blocked condenser coils impede proper cooling of your refrigerator.

Although you may still experience some degree of cold air, it will be minimal. To effectively clean the condenser coil, it is recommended to utilize a condenser brush in conjunction with a vacuum cleaner.

While the condenser brush simplifies the task, alternative brushes can be used if a condenser brush is unavailable.

Ensure that you thoroughly remove any dust and dirt from the condenser coil, while also vacuuming up any debris during the process.

Maintaining cleanliness of the condenser coil is vital to facilitate the efficient exchange of hot air for cold air in your refrigerator.

Additionally, it is important to consider that, depending on the model of your Hisense refrigerator, the condenser coils may either be located solely at the back or extend to the front of the refrigerator (underneath the kick-plate).

Ensure that you also clean and vacuum the front if that is the situation. Once you have completed the cleaning process, proceed to plug your refrigerator back in.

Ideally, it should now be operating at a cooler temperature. For future reference, it is advisable to perform this kind of cleaning every six months or thereabouts.

5.Check Condenser Fan

The condenser fan helps to circulate air around the condenser coils. If it is not working, the condenser coils will not be able to cool down properly, which can lead to the refrigerator not cooling properly.

You can check the condenser fan by listening for it to run when the refrigerator is turned on.

6.Check Compressor and Relay

The compressor and relay start the cooling process. Use a multimeter to check that the compressor is getting power. If not, test the relay and replace it if defective. A faulty compressor will need professional service.

7.Inspect Evaporators

Hisense refrigerators have either a single or dual evaporator system. Check the evaporator coils for frost buildup and use a hairdryer to defrost if needed. Make sure the evaporator fan(s) spin when the refrigerator is on.

8.Check Defrost Drain

Clogged defrost drains can cause excess frost in the freezer. Locate the drain tube and clear any blockages. Make sure water can flow freely.

9.Ordering Hisense Parts

If you need replacement parts like condenser fans, relays, or evaporator fans, you can find genuine OEM Hisense refrigerator parts on their official parts website or from reputable appliance parts suppliers. Have your model number handy.

10.Download Hisense Manuals

Refer to the user manual for your specific Hisense refrigerator model for detailed troubleshooting tips, error codes, and repair instructions. Manuals can be found on the Hisense website.

11.Contact Hisense Support

If you still can’t resolve the cooling issues, call Hisense customer support at 1-877-465-3566 for assistance from Hisense refrigerator experts.

With some diligent troubleshooting and component testing, you can likely solve common Hisense refrigerator cooling problems on your own. But for complex repairs, don’t hesitate to enlist professional appliance repair assistance.

ProblemSolution
Power outlet is not workingCheck the power outlet with another appliance.
Thermostat is not set to the desired temperatureAdjust the thermostat to the desired temperature.
Refrigerator doors are not closing properlyMake sure that the doors are closing properly and that there is no food or objects blocking them.
Condenser coils are dirtyClean the condenser coils with a vacuum cleaner or a brush.
Condenser fan is not workingCheck the condenser fan to make sure that it is running. If it is not, replace the fan.
Compressor relay is not workingCheck the compressor relay to make sure that it is working. If it is not, replace the relay.
Evaporator(s) are dirty or frozenClean the evaporator(s) or defrost the refrigerator.
Evaporator fan(s) are not workingCheck the evaporator fan(s) to make sure that they are running. If they are not, replace the fan(s).
Defrost drain is blockedClear the defrost drain to allow water to drain properly.
Hisense Refrigerator Not Cooling Possible Cause with Solution

Error Codes and Troubleshooting for Hisense Refrigerators

The following table lists some of the most common error codes for Hisense refrigerators and their troubleshooting steps:

Here’s a table showing error codes that are common among Hisense refrigerators and their troubleshooting:

Error CodeMeaningRecommendation
E0Environmental sensor faultReset the unit, and if the code doesn’t go, replace the sensor
E1Fridge sensor faultReset the fridge, and if the code doesn’t go, replace the fridge sensor
E3Freezer sensor faultReset the unit, and if the code doesn’t go away, replace the freezer sensor
E4Defrost sensor faultReset the fridge, and if the code doesn’t go, replace the defrost sensor
EbIcemaker sensor faultReset the icemaker, and if the code doesn’t go, replace the icemaker sensor
EC/ErCommunication failureReset the unit, and if the error doesn’t go, call a fridge expert
drOpen doorTry to close the fridge door, and if it won’t, replace the door switch
F2Bad control boardReset the unit, and if the code doesn’t go, replace the control board
88-88The fridge needs a resetReset the refrigerator
Error codes & Solutions for Hisense Refrigerator Not Cooling

Hisense Refrigerator Not Cooling

A Hisense refrigerator that is not cooling can be a major inconvenience, but it is often a relatively easy problem to fix. By following the steps in this article, you can troubleshoot the problem and get your refrigerator back to cooling properly.

If you have checked all of the possible causes and your refrigerator is still not cooling, you may need to call a qualified technician. However, in most cases, you should be able to fix the problem yourself with the help of this article.